Refund policy

Thank you for shopping with Cross Angels (“Company,” “we,” “us,” or “our”). Please read this policy carefully before completing your purchase.

1. All Sales Final

 

All purchases made through Cross Angels are final sale.

We do not offer returns, refunds, or exchanges.

2. No-Return Policy Explanation

Due to the nature of our products and to maintain the highest standards of quality, cleanliness, and hygiene, all items sold by Cross Angels are non-returnable.

Each item is carefully inspected prior to shipment to ensure it meets our quality standards.

3. Customer Responsibility

Customers are responsible for reviewing all order details, including but not limited to:

• Size

• Color

• Style

• Quantity

• Shipping information

If you have any questions regarding sizing, fit, or product details, you must contact us prior to placing your order at:

crossangels.us@gmail.com

Failure to review order details does not qualify for a refund or exchange.

4. Damaged or Incorrect Items

In the event that you receive an item that is damaged or incorrect, you must notify us within 7 days of delivery by contacting:

crossangels.us@gmail.com

Your request must include:

• Order number

• Clear photographic evidence of the damaged or incorrect item

Once verified, we will provide a replacement at no additional cost.

The following are not eligible for replacement:

• Damage caused by normal wear and tear

• Damage caused by misuse or improper handling

• Failure to follow care instructions

5. Limitation of Remedies

Replacements for damaged or incorrect items are the sole and exclusive remedy available to the customer. Refunds will not be issued under any circumstances.

6. Policy Acceptance

By placing an order with Cross Angels, you acknowledge that you have read, understood, and agreed to this Return & Refund Policy in full.

7. Contact Information

For all questions regarding this policy, please contact:

crossangels.us@gmail.com